still stuck users can still not get their reports. Apple's AirPrint protocol uses end-to-end encryption and the print data never leaves the local network, however as far as I have seen there is no cross-platform (iOS/Android) compatibility.Īccording to Google Cloud Print FAQ, ' Google Cloud Print temporarily stores the data (in a secure manner, only accessible by the user) and print job information as part of the transfer process to the printer. there are print jobs queued with the one at the top in a RUNNING status at 100. We are considering Google Cloud Print as a cross-platform solution for this, however according to Google's documentation the print jobs, including the sensitive patient data, will be sent to Google's cloud and then forwarded to the on-site print server, and finally onto the selected printer.

Sometimes, clearing a single stuck document will get your printer going again and any other print jobs in the queue can finish printing normally.

Our Physician and Nurses end-users need to print sensitive PHI (Patient Health Information) from their mobile devices (both iOS and Android) to local-network printers. If clearing and restarting the print spooler didn’t do the trick, the next step you’ll want to take is to see if you can identifyand cancelwhatever document is stuck. YMMV, but heres what worked for me: access chrome://devices from the device you just order to print (assuming it is a desktop computer or a laptop).

Google cloud print jobs stuck in queue